自2020年11月2日凌晨起， CAPCOM集團之系統發生故障，導致難以連接電郵系統和檔案伺服器等的問題。已確認到本次故障起因於外部的不當存取，CAPCOM自同日起已暫停部份內部網絡的使用。為各位相關人員帶來不便，我們深表歉意。另外，至今未有出現顧客資料洩漏的情況，且本次故障並未對線上遊玩本公司遊戲以及瀏覽本公司網站造成影響。 CAPCOM已聯絡警方及有關部門，展開復修及調查工作。今後如有新的相關資訊，將於官方網站上另行通知。

Notice Regarding Network Issues due to Unauthorized Access

Beginning in the early morning hours of November 2, 2020 some of the Capcom Group networks experienced issues that affected access to certain systems, including email and file servers. The company has confirmed that this was due to unauthorized access carried out by a third party, and that it has halted some operations of its internal networks as of November 2. Capcom expressed its deepest regret for any inconvenience this may cause to its various stakeholders. Further, it stated that at present there is no indication that any customer information was breached. This incident has not affected connections for playing the company’s games online or access to its various websites. Presently, Capcom is consulting with the police as well as other related authorities while both carrying out an investigation and taking measures to restore its systems. The company will continue to offer relevant updates as the facts become clear, via its websites and other means.